1. Introduction

Welcome to Wetit.co.nz (the "Website"), owned and operated by Wetit Limited ("Wetit", "we", "us", "our"). We are committed to protecting the privacy of our website visitors and customers ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the New Zealand Privacy Act 2020.  

By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:  

• Personal Information: This is information that identifies you directly or indirectly. Examples include:

  • Name

  • Email address

  • Phone number

  • Physical or postal address

  • Farm name or business details (if provided)

  • Any other information you voluntarily provide through contact forms, email sign-ups, or other interactions.

   

• Usage Data (Non-Personal Information): This is information collected automatically when you use the Website. Examples include:

  • Your IP address (which may be anonymized)

  • Browser type and version

  • Operating system

  • Pages you visited on our Website

  • Time and date of your visit

  • Time spent on pages

  • Referring website addresses

  • Device information

3. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms (e.g., contact us, quote request), subscribe to newsletters, or communicate with us directly via email or phone.  

• Automatically: Through the use of cookies, web beacons, server logs, and third-party tracking technologies like Google Analytics and Meta Pixel when you browse our Website.

4. How We Use Your Information

We use the information we collect for various purposes, including:  

• To operate and maintain our Website.

• To provide and improve our products (like teat sprayers and the QDO system) and services.

• To respond to your inquiries, provide customer support, and fulfill your requests.

• To send you marketing communications, newsletters, or promotional materials (where you have consented or where permitted by law). You can opt-out at any time.

• To understand how users interact with our Website, analyse trends, and improve user experience (using tools like Google Analytics).

• To measure the effectiveness of our advertising campaigns and deliver relevant advertisements (using tools like Meta Pixel).

• To comply with legal obligations and enforce our terms of service.

• For internal record keeping.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website, analyse site traffic, and for marketing purposes.  

• What are Cookies? Cookies are small text files stored on your device (computer, tablet, mobile) when you visit certain web pages. They help the website remember information about your visit.  

• Google Analytics: We use Google Analytics to collect information about how visitors use our Website. This service collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information solely to improve our Website and services. Google Analytics collects only the IP address assigned to you on the date you visit the site, rather than your name or other identifying information. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser or by installing the Google Analytics Opt-out Browser Add-on.  

• Meta Pixel (Facebook Pixel): We use the Meta Pixel to measure, optimize, and build audiences for our advertising campaigns served on Facebook and Instagram. It helps us understand the actions people take on our website after seeing our ads. This allows us to show relevant ads to people who might be interested in our products based on their website activity. Meta's use of this information is governed by the Meta Data Policy. You can opt-out of Meta's use of cookies and pixel-based tracking through settings on Facebook and your browser or device.

• Managing Cookies: Most web browsers allow you to control cookies through their settings preferences. You can set your browser to refuse cookies or delete certain cookies. However, if you choose to block or delete cookies, some features of our Website may not function properly.  

6. Sharing and Disclosure of Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:  

• Service Providers: With trusted third-party companies who perform services on our behalf (e.g., website hosting, email delivery, data analysis). These providers are obligated to protect your information and use it only for the purposes we specify.  

• Legal Requirements: If required by law, regulation, legal process, or governmental request (e.g., to comply with a subpoena or court order).

• Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transition, your information may be transferred as part of that transaction.  

• With Your Consent: We may share your information with third parties when we have your explicit consent to do so.  

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.  

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax or accounting purposes). Usage data may be retained for internal analysis purposes.  

9. Your Rights (Under NZ Privacy Act 2020)

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request access to the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete personal information we hold about you.  

To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe and in accordance with the Act. You also have the right to lodge a complaint with the New Zealand Office of the Privacy Commissioner if you believe your privacy rights have been breached.  

10. Third-Party Links

Our Website may contain links to other websites not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.  

11. Children's Privacy

Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information promptly.  

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any changes constitutes your acceptance of the revised policy.  

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via our contact page.